Author Archives: Andrea Simon
Houston, We Have A Problem: Patient Leakage
Houston, We Have A Problem: Patient Leakage
The Telephone Call Center Has Become A Forgotten Essential in the Patient Experience, Says Andrea Simon In Fierce Healthcare Article
The Telephone Call Center Has Become A Forgotten Essential in the Patient Experience, Says Andrea [...]
The Telephone Call Center Has Become A Forgotten Essential in the Patient Experience, Says Andrea Simon In Fierce Healthcare Article
The Telephone Call Center Has Become A Forgotten Essential in the Patient Experience, Says Andrea [...]
Boost Patient Experience At First Point Of Contact – The Call Center
I recently worked with a hospital improve its cancer program. It had wonderful doctors and [...]
How Serious Play Can Help You Do Serious Work In Healthcare
How Serious Play Can Help You Do Serious Work In Healthcare
Finding New Meaningful Financial Metrics For Hospitals Post-Reform
Given the ongoing changes following the passing of the Patient Protection and Affordable Care Act, [...]
Simon Associates Management Consultants Launches Two Dynamic Blogs To Highlight The Most Pressing Issues & Changing Trends In Healthcare & Business
Simon Associates Management Consultants Launches Two Dynamic Blogs To Highlight The Most Pressing Issues & [...]
Simon Associates Management Consultants Launches Two Dynamic Blogs To Highlight The Most Pressing Issues & Changing Trends In Healthcare & Business
Simon Associates Management Consultants Launches Two Dynamic Blogs To Highlight The Most Pressing Issues & [...]
Can Innovation Games Really Help You Do Serious Work In Healthcare
With all the pressure these days on healthcare administrators to realign their organizations fast and [...]
New Hospital Construction Is A Perfect Time To Step Back, Evaluate And Improve Your Entire Operation
New Hospital Construction Is A Perfect Time To Step Back, Evaluate And Improve Your Entire [...]
